Job details
- To support in identifying new device technology and coordinate the development and review of test processes and procedures for all broadband device categories.
- To ensure device distribution and stock management in compliance with laid-down processes and procedures in alignment with the regional sales teams.
- Manage broadband device quality, testing, performance, and functionality in line with business needs and network compatibility
- Develop strategies and collaborate with internal stakeholders on broadband device category requirements, packaging, and procurement.
- Provide regular support and updates to vendors and users where technical upgrades or support are required for device performance and functionality.
- Ensure broadband device categories are bundled with approved data propositions and relevant information.
- Monitor broadband device performance and coordinate feedback and swap processes on defective, faulty, or damaged devices.
- Provide outstanding technical support with the use of a variety of technical tools to analyze and troubleshoot issues in real-time and investigate solutions.
- Execute all periodic device-related initiatives.
- Work with regional technical staff in the areas of device performance, fault and escalation management, and effective solutions.
- Work with regional field sales staff in the area of logistics and planning to undertake effective sales activities.
- Work with marketing, IT, NWK, and GSSC to ensure device quality management.
Senior Data Analyst (Product)
iVisa
Software & Data
Job Summary
At iVisa we believe that traveling should be simple. That’s why over 1.2 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 4 years
Job Description/Requirements
Why iVisa?
- Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
- Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
Role Justification
The Technical Content Manager plays a vital role at the crossroads of product excellence, marketing, and user satisfaction which involves creating engaging narratives that connect with our target audience and simplifying complex technical information into accessible content. With expertise in product marketing, technical writing, and content development, the manager is key to driving our growth as an industry leader.
Responsibilities
- Analyze the user's journey, including origin, needs, and challenges via various channels (e.g., blogs, social media) and collaborate with cross-functional teams to establish a foundation.
- Lead the creation of integrated product marketing content aligned with the company’s brand vision, catering to a diverse customer base, guiding users from discovery to solution realization.
- Develop and curate comprehensive documentation detailing the unique benefits and features of the company’s three products at various user touch points.
- Collaborate seamlessly with product owners, marketing content designers, and product developers to ensure the accuracy and appeal of content.
- Utilize storytelling to present the company’s products as solutions that effectively address customer challenges, connecting them to the user's journey.
- Maintain an extensive repository of reference materials, research insights, usability test results, and design specifications that evolve alongside the user journey.
- Create precise deployment timelines for product marketing campaigns in alignment with key user journey milestones.
- Coordinate with internal stakeholders to ensure seamless campaign execution, leveraging insights from the user's journey to resonate with users effectively.
- Enhance other departments' understanding of product messaging and user journeys, facilitating a unified approach that prioritizes user needs.
- Innovate and optimize product marketing campaigns by continually referencing the evolving user journey for improved ROI.
- Skillfully negotiate budgets and allocate resources strategically to support every step of the user journey consistently.
- Employ persuasive communication to guide prospects through their journey, addressing concerns and showcasing the value they'll receive at each stage, aiming to transform them into loyal customers.
Requirements
- Bachelor's degree in a relevant field like journalism, communications, computer science, or engineering.
- Previous exposure to team dynamics and responsibilities.
- Experience in crafting user-focused content and intuitive user interfaces.
- Understanding of software development processes.
- Prior experience in Technical Communication or as a Product Marketing Manager.
- Proficient in both written and verbal communication, effectively conveying complex technical concepts in a clear and accessible manner.
- Strong background in product marketing, content development, and technical writing, with a keen awareness of market trends and product life cycles.
- Capable of devising and executing strategic product marketing campaigns that engage prospective customers effectively.
- Skilled negotiator, adept at managing budgets and resources efficiently
- Familiarity with product design principles, supported by hands-on experience
- High emotional intelligence, enabling a deep understanding of diverse stakeholder perspectives and needs.
- Exceptional leadership skills that promote collaboration among cross-functional teams.
- Experience in designing customer-centric promotions and using data-driven approaches to refine marketing strategies.
- Understanding of software engineering, computer science, or related fields
Job Type: Full-time
Pay: From ₦250,000.00 per month
Ability to....
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Job Description/Requirements
Job Summary:
Overseeing the maintenance of electrical equipment for optimum performance, raises indent for replacement of spare parts and provides maintenance support for shift operations.
Key Duties and Responsibilities
Responsible for planning, coordination, and control of efficient maintenance execution of all Electrical Installations and activities. Ensures completion of electrical maintenance jobs with the highest level of quality, safety, and effectiveness at minimum cost to maximize equipment availability. Ensures smooth running of the unit and gives regular feedback. Coordinates other section engineers and give support when required. Manages and motivates his team, ensuring coordination and cooperation between the departments. Implement preventive and predictive maintenance practices and contribute to their improvement. Ensures/enforces maximum safety procedure in execution of all jobs. Ensures compliance with ISO StandardsRequirements
Desired Experience and Competencies:
BSc/HND (Electrical/Electronic Engineering) Minimum 12 years post experience Proficiency in MS Word, Excel, PowerPoint. Good knowledge of cement products and cement manufacturing processes Expert knowledge of maintenance management methods, predictive inspection tools, and of CMMS (Computer Maintenance Management System), Extensive knowledge of electrical engineering and industrial...About ImaliPay;
ImaliPay is Africa’s most robust and reliable “Fintech as a Service” platform that helps to power businesses with bespoke financial solutions and tools (API-led) in growing African economies.
Our mission is to provide “Fintech as a Service” to over 1,000+ businesses by 2030 through our teammates from diverse backgrounds and countries.
About the role
We are looking for a Product Associate that is passionate about delightfully built products that solve the daily problems of clients and users. You will be responsible for helping to define and manage the products which will enable ImaliPay and our customers to shape the future of financial services. You'll connect with our clients to understand their needs, develop product strategy, prioritize and roadmap key features, and work closely with the Engineering team.
Duties & Responsibilities
- Drive the execution of the roadmap for specific products within our product basket implementing innovative solutions for ImaliPay’s customers across the African continent.
- Liaise , negotiate and partner with mobile network operators, banks and payment aggregators to get the most performance and cost effective payment integrations for each of ImaliPay's local markets.
- Be responsible for product market fit and product market research
- Identify companies growth opportunities and manage products teams effort to maximize opportunity
- Define product vision, align stakeholders on product vision, and prioritize product features and capabilities
- Plan and orchestrate feature releases in collaboration with Customers, Engineering and Business Development
- Drive companies product to reach next level of scale, impact and profitability
- Improve lifetime value and reduce churn within and outside the African market
- Study, analyze and report trends, opportunities for expansion and projection for future company growth.
- Prepare and review detailed product requirements, design features, write specs, refine feedback, help write test plans, manage backlog and launch products.
- Run experiments to improve and optimize product performance
- Ensure product release are launched correctly and on schedule
- Communicate product updates effectively to product teams and stakeholders.
- Develop product pricing and positioning strategies
- Prepare and review detailed product requirements
- Design wireframes for product features
- Run experiments to improve and optimize product performance
- Develop, manage and optimize products across their entire lifecycle
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Translate product strategy into detailed requirements and prototypes
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources
- Act as a product evangelist to build awareness and understanding
- Measure and report success on implementation
- Coach and mentor staff in the product team
Requirements and Qualifications
- Bachelor’s degree in Business, Computer Science and/or related equivalent experience
- Proven track history managing a successful product across all aspects of its lifecycle
- Strong problem solving and analytical skills, with a get-it-done attitude
- Ability to conduct user research, user interviews, usability testing sessions
- Ability to make data-informed product iterations...
Business Segment: Group Functions
Location: ZA, undefined, All Major Cities, Head Office Sites
Job Type: Full-time
Job ID: 80419124
Date Posted: 10/17/2023
JOB DESCRIPTION
To develop and maintain complete data architecture across several application platforms, provide capability across application platforms. To design, build, operationalise, secure and monitor data pipelines and data stores to applicable architecture, solution designs, standards, policies and governance requirements thus making data accessible for the evaluation and optimisation for downstream use case consumption. To execute data engineering duties according to standards, frameworks, and roadmaps
QUALIFICATIONS
Bsc Computer Science/BCom in Information Technology Degree
Matric Certificate /Diploma
Microsoft SQL Server certification /Professional Certification
Experience
5 Years+ Experience as a SQL Developer or similar role
5 Years+ Excellent understanding of T-SQL programming
5 Years+ Excellent understanding of Microsoft SQL Server
PowerApps will be an advantage , Solid 5 Years experience with dashboard development PowerBI or Qliksense is essential
Must be able to construct databases , have ETL tools 5 Years experience (SSIS, Data Stage ,SAP Data Services, Data Ingestion)
ADDITIONAL INFORMATION
Behavioral Competencies:
Adopting Practical Approaches
Articulating Information
Checking Details
Developing Expertise
Documenting Facts
Embracing Change
Examining Information
Interpreting Data
Managing Tasks....