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Friday, 30 October 2020

Relationship Officer Needed

 


Relationship Officer

NameAfconrecruit Ltd Company Location Lagos, NG
Posted 1 week ago  Number of views192 views
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client; or if engaged in fundraising, plan, direct, or coordinate activities to solicit and maintain funds for special projects or nonprofit organizations.

Requirement: Client or Customer relationship and Client management, Excellent Communication skills.

  • Managing the accounts of clients; receiving shipping documents, tracking the status of arrival and following up on pending import documents required for customs clearance.
  • Processing NAFDAC clearance application for NAFDAC-related items.
  • Providing clients with a bi-daily status of shipments undergoing customs clearance.
  • Preparing invoices for concluded transactions, sharing same with clients, keeping track of their outstandings and following up on receipts of payments.
  • Processing post clearing documentation and activities for concluded import shipments.

  • Requirements Knowledge
    • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.


    IN FEED II

    Skills
    • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
    • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
    • Speaking — Talking to others to convey information effectively.
    • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
    • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
    • Persuasion — Persuading others to change their minds or behavior.
    • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    • Coordination — Adjusting actions in relation to others' actions.
    • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
    • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
    • Time Management — Managing one's own time and the time of others.
    • Negotiation — Bringing others together and trying to reconcile differences.
    • Service Orientation — Actively looking for ways to help people.
    • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
    • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    • Instructing — Teaching others how to do something.
    • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
    • Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
    • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

    Abilities
    • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
    • Written Expression — The ability to communicate information and ideas in writing so others will understand.
    • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
    • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • Written Comprehension — The ability to read and understand information and ideas presented in writing.
    • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
    • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
    • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
    • Speech Clarity — The ability to speak clearly so others can understand you.
    • Speech Recognition — The ability to identify and understand the speech of another person.
    • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
    • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
    • Near Vision — The ability to see details at close range (within a few feet of the observer).
    • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.

    Seniority Level

    Director

    Industry

    • Marketing & Advertising

    Employment Type

    Full-time

    Job Functions

    • Finance 
    •  
    • Sales






































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